To request a Return Merchandise Authorization (RMA) number, please fill out this form and email it to [email protected]. Rma Request Form.pdf

posted on Friday, August 14th, 2015 by admin Posted in Policy No Comments

Write up describing the size 11 resolver, that come in 7min and 3.5min accuracy used by RCI controllers.MOOG Part Number: 11-BHW-48F/J040 (no longer in use)AMCI Part Number: R11X-F10/7Size 11 Resolver Cutsheet

posted on Tuesday, August 11th, 2015 by admin Posted in Accessories,RC2500,RC3000,RC3500,RC4000,RC4500,RC4600 No Comments

Attached below is our One Year Limited Warranty offered on our products. Warranty.pdf

posted on Tuesday, August 11th, 2015 by admin Posted in Policy No Comments

Research Concepts, Inc. must authorize the return of commodities that are returning to the U.S. for service. The steps for a fast and efficient repair are as follows: Request a Return Merchandise Authorization Number (RMA#) by contacting Product Support or by filling out the RMA Request Form. Produce a Commercial Invoice according to the following: […]

posted on Monday, August 10th, 2015 by admin Posted in Policy No Comments

This file contains the program that is the Windows versions of the scale2.exe, scale3.exe, and scale4.exe DOS programs. These programs are used to configure the RC2000 controller to display az/el position in a linear format. RC2000 Linear Format Display.zip

posted on Monday, August 10th, 2015 by admin Posted in RC2000,Software No Comments

This zip file contains pointing calculator programs that are similar to the Antenna.exe DOS program found on the diskettes and the web site, though this version is for Windows rather than DOS. Antenna Pointing Solutions Calculator (Windows version).zip

posted on Monday, August 10th, 2015 by admin Posted in Software,Uncategorized No Comments

This file contains the program that edits signpost data for the RC3000 antenna controller and runs in Windows. RC3000 Sign Posts.zip

posted on Monday, August 10th, 2015 by admin Posted in RC3000,Software No Comments

This file contains the program that controls the serial communications for the RC2500 antenna controller and runs in Windows. Winrc2500demo104.exe

posted on Monday, August 10th, 2015 by admin Posted in RC2500,Software No Comments

This file contains the program that is similar to the RC2Kx.EXE DOS program found on many of the diskettes and on the web site, though this version is for Windows rather than DOS. This program shows all characters sent to and from the controller. Useful for learning about the communications protocol and for troubleshooting serial […]

posted on Monday, August 10th, 2015 by admin Posted in RC2000,Software No Comments

This file contains the program that is a simple Windows GUI program for RS422 serial control of the RC2000. RC2000 GUI.zip

posted on Monday, August 10th, 2015 by admin Posted in RC2000,Software No Comments